Yes, we do. Please view our Shipping Policy page for more information.
Frequently asked questions
Where is my package? Why hasn’t my package shipped?
We ship Monday–Friday (except holidays). Any orders placed on Saturday,Sunday, or a holiday will be shipped on the following business day.
- Priority Shipping – the order must be placed and paid for by 3 p.m. EST for it to go out the same day.
- Domestic USPS Priority Express 1–2 business days
- Express orders placed after 3 p.m. EST will ship the next business day.
- This shipping option is NOT guaranteed “Next Day.”
- We will not refund your order if it is not delivered by the time you expect it.
How long does shipping take once it is dispatched?
We ship USPS Priority mail. We also drop off at or near one of the major USPS airport hubs. This skips an extra step in the process because it is usually sent directly to the destination from the airport. Under normal circumstances, shipping takes about three business days from us to your mailbox. We have seen it take up to seven days on rare occasions. Shipping can take longer during the holidays.
Will my order require a signature for delivery?
Orders over $150 will require a signature. To avoid signing for delivery for orders over $150 you must pay by bitcoin, bank transfer, Western Union, or Money gram.
My tracking number says delivered but I don’t have my package?
If your order status says delivered, Tianeptine Capsules can’t accept responsibility for your lost package(s). Reason being is USPS is the third party who delivers your package. Once it is in USPS’s hands we have no way of finding out where the package is once it’s marked as delivered.
A few things to check:
- Look for a notice of attempted delivery.
- Look around the delivery location for your package.
- See if someone else accepted the delivery (i.e. front office staff, HOA, concierge, neighbor, etc.)
- Check your mailbox and wherever else you receive mail.
We no longer ship to the following states:
Michigan, Tennessee, Alabama, Ohio, Florida, Arkansas, Kentucky, Minnesota, Georgia, Oklahoma, Mississippi, Indiana
Will my powder come with a measuring scoop?
No. See next question.
Do I need a scale for powder?
If you want accuracy, yes you do. Scoops measure volume and scales measure weight. This can be significant when working with different compounds. It is highly recommended to use a milligram scale for accurate measurements.